Job Posting
Employer
Position
Number of Positions
Closing Date
Location
Job Type(s)
Hourly Wage
Qualifications/Requirements
Qualifications
*Legally entitled to work in Canada.
*Excellent command of the English language – both oral and written.
*Excellent command of the French language – both oral and written.
*Excellent phone etiquette. Previous call centre experience would be considered a strong asset.
*Bilingualism (English/French) is considered an asset.
*You must have a quiet place to work from, free of distractions.
*Available for a minimum of 4 shifts a week and 2-weekend shifts a month. The hours of our shifts are all in eastern time zone and range from 3pm-midnight during the week and 10am-9pm Saturday and Sunday.
*Must have the ability to work independently and follow instructions and written scripts.
*Working knowledge of PCs and strong keyboarding skills.
*A PC computer (not MAC) with Windows XP or newer, minimum dual-core processor and 4GB of RAM.
* High-speed internet access–the connection must be DSL or cable, no satellite.
*Wired internet connection with easy access to your modem. (no wi-fi)
Key Competencies:
*Oral and written communication skills
* Problem-solving skills
*Adaptability and flexibility
*Computer skills (hardware, software, troubleshoot)
Essential Job Functions/Responsibilities
Our projects span a multitude of subject matters and project types ranging from political to agricultural. Your primary responsibility will be delivering in an unbiased manner pre-written scripts and conducting surveys on behalf of our clients.
*Positive attitude and demonstrated ability to get along with others.
*Professional and pleasant telephone manner.
*Must have flexibility and willingness to accept various shifts.
*Must be available to work during hours of operation, including weekends.
*Accurately complete appropriate documentation for each transaction.
*Participate in continuous improvements, with focus on service excellence.
*Participate in cross-training initiatives and mentoring opportunities.
If you require accommodation when applying for this job, we will work with you to meet your needs. Please contact Human Resources at Campaign Support.