Privacy Policy

Introduction

Effective Date: June 6, 2026

Youth Employment Services Manitoba (“YES Manitoba,” “we,” “our,” or “us”) is a registered charity and nonprofit organization that provides free employment and career services to youth throughout Manitoba.

We are committed to protecting the privacy and confidentiality of the personal information entrusted to us by our clients, website visitors, partners, and stakeholders.

To support this commitment, we comply with applicable Manitoba privacy legislation, including:

  • The Personal Health Information Act (PHIA), where applicable
  • The Freedom of Information and Protection of Privacy Act (FIPPA)
  • Other applicable federal and provincial privacy laws and regulations

This Privacy Policy outlines how we collect, use, store, disclose, and protect personal information through our programs, services, and website.

Information We Collect

We may collect personal information when individuals:

  • Register for employment or training services
  • Complete intake, assessment, or application forms
  • Contact us through our website, email, or other communication channels
  • Subscribe to newsletters or other communications
  • Participate in programs, workshops, events, or activities

Depending on the nature of the service provided, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth or age range
  • Employment history
  • Educational information
  • Résumés and career-related documents
  • Program participation information
  • Website usage data and analytics

We collect only the information necessary to deliver services, meet reporting requirements, fulfill legal obligations, and improve our programs.

How We Use Information

We use personal information to:

  • Deliver employment, training, and support services
  • Process registrations, applications, and intake forms
  • Communicate about appointments, programs, services, and opportunities
  • Maintain accurate client records
  • Meet funding, reporting, compliance, and accountability requirements
  • Improve website functionality and user experience
  • Protect organizational systems and help prevent fraud or misuse

Importantly, we do not sell personal information to third parties.

Website and Analytics

When individuals visit our website, we may automatically collect limited technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access

We use this information to monitor website performance, improve accessibility, enhance user experience, and maintain security.

In addition, our website and organizational systems primarily operate through Microsoft and WordPress platforms, along with a limited number of carefully selected third-party applications and services.

Where necessary, third-party providers may process information on our behalf to support our operations and services. In such cases, we expect those providers to maintain appropriate privacy, confidentiality, and security standards.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic and usage patterns
  • Enhance the overall user experience

Users can adjust their browser settings to refuse cookies. However, doing so may limit the functionality of certain website features.

Information Sharing

We share personal information only when necessary and only under appropriate circumstances. Specifically, we may disclose information:

  • With the individual’s consent
  • When required or authorized by law
  • To meet provincial funding, reporting, or accountability obligations
  • To authorized service providers supporting our operations under confidentiality and security agreements

In all cases, we limit disclosures to the minimum amount of information required for the intended purpose.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, disclosure, alteration, loss, or destruction.

These safeguards include secure systems, restricted access controls, staff training, and privacy-conscious operational practices.

While we work diligently to protect information, no electronic system or method of data transmission can guarantee complete security.

Retention of Information

We retain personal information only for as long as necessary to fulfill program, legal, administrative, operational, and funding requirements.

Once information is no longer required, we securely destroy or anonymize it in accordance with applicable legislation, policies, and records-retention practices.

Your Rights

InSubject to applicable legislation, individuals may have the right to:

  • Request access to their personal information
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent where consent forms the basis for collection, use, or disclosure
  • Ask questions about how their information is collected, used, stored, or shared

Please note that withdrawing consent for certain information may affect eligibility for specific programs or services where that information is necessary for service delivery, eligibility verification, funding requirements, or reporting obligations.

In addition, access and correction requests may be subject to legal, administrative, or regulatory limitations.

External Links

Our website may contain links to external websites for the convenience of users.

However, we are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Contact Us

If you have questions about the collection, use, or disclosure of your personal information—or personal health information, where applicable—please contact Training and Employment Services (TES) at:

Phone: (204) 945-0575
Toll-Free: 1-866-332-5077

Changes to This Policy

From time to time, we may update this Privacy Policy to reflect operational, legal, regulatory, or technological changes.

When we make updates, we will post the revised version on our website and update the effective date accordingly.

Photos, Videos, and Media Consent

Why Photos and Videos May Be Collected

YES Manitoba may collect photographs, video recordings, audio recordings, and other media during programs, workshops, events, and activities. We may use these materials to:

  • Promote YES Manitoba programs and services
  • Share participant success stories and community engagement initiatives
  • Create content for websites, social media platforms, newsletters, and promotional materials
  • Support reports, presentations, funding applications, annual reports, and other organizational communications
  • Document program activities and organizational initiatives

Participant Consent

When participants provide consent for photographs, videos, audio recordings, or other media to be captured during their participation in YES Manitoba programs or services, they acknowledge and agree that YES Manitoba may use those materials for the purposes outlined above.

Participation in media activities is voluntary. Participants may withdraw their consent at any time by contacting YES Manitoba.

However, withdrawal of consent will apply only to future uses where reasonably possible. It may not apply to materials that have already been published, distributed, archived, or incorporated into existing promotional, reporting, or communication materials.

YES Manitoba will make reasonable efforts to use all photographs, recordings, and other media respectfully and in a manner consistent with our mission, values, and privacy obligations.